#18-07 - Diversity, Equity, & Inclusion Officer

TERC’s principal goals include diversifying our staff, engaging staff in professional development, broadening our outreach into the communities we serve, and enriching our own workplace culture and understanding. With the creation of the DEIO position, we commit to equity, inclusion, and diversity in its many facets, including, but not limited to, race, ethnicity, gender identity, sexual orientation, disability, veteran status, national origin and religion. Presently, we are focusing our efforts on expanding our outreach into historically underserved racial/ethnic populations: African American, Latinx, Native American, and Asian/Pacific Islander communities.

The Diversity, Equity and Inclusion Officer will play a critical role in achieving our immediate and long-term goals. The individual in the DEIO position will: (1) assist the organization in attracting, retaining and fostering a diverse, inclusive workforce, (2) develop training and initiatives to strengthen and foster an open and inclusive work environment, and (3) connect TERC with new external partners that represent and/or support underserved and historically underrepresented communities.

The DEIO will be responsible for developing and crafting the overall vision and strategy for diversity based upon TERC’s stated mission and history of accomplishments to date. Priorities include working with staff to:

  • Develop and implement a plan to broaden TERC’s recruitment networks with the goal of increasing the number of staff from underserved communities across the organization.
  • Conduct assessments of current policies and practices, and recommend programs and structures that will enable TERC to strengthen and sustain a culture of inclusion and support for members of the TERC community from underserved populations.
  • Build on recent efforts; develop TERC’s diversity, equity and inclusion strategy; design  initiatives; engage staff in professional development and translate goals into action steps.
  • Attend and contribute to diversity and equity outreach efforts, including education conferences; expand partnerships with community-based organizations, universities, funders and research organizations that work with underserved populations; and oversee and enhance TERC’s internship program (TERC Scholars Program), initiated in 2017.
  • The DEIO will initially work with Principal Investigators to gain insight into TERC's culture and staff, its research and development work and the opportunities and challenges of a grant-based, soft-money organization. The DEIO will team with the Director of Human Resources and the Diversity Council to further develop TERC's recruitment resources and retention plan, and will work with staff on its implementation.
  • The ability to raise awareness of and garner support for attainment of diversity, equity and inclusion goals is fundamental to the success of this new role at TERC.

Education, Experience, and Skill Requirements:

  • A Master’s degree and a minimum of four years of successful experience directing or leading diversity, equity and inclusion functions and related outreach efforts in organizations.
  • A fundamental understanding of current issues and challenges facing individuals from underserved communities; familiarity with the key processes in recruitment and promotion focusing on individuals from underserved communities; the ability to develop knowledge of, respect for, and skills to engage with people from different cultures and backgrounds.
  • Demonstrated experience applying diversity, equity and inclusion theories, principles, and practices.
  • Demonstrated experience educating, coaching, and consulting with staff and co-workers on diversity, equity and inclusion issues.
  • Ability to communicate the critical relevance of diversity, equity and inclusion in organizations.
  • Ability to function as an organizational change agent seeking increased alignment with stated diversity, equity and inclusion values.
  • Ability to establish TERC’s diversity vision and support the attainment of diversity, equity and inclusion strategies as a fundamental component of TERC’s mission.
  • Strong organizational skills with the ability to successfully manage multiple projects simultaneously.
  • Strong leadership and coordination skills, particularly the ability to engage others by using democratic principles while serving as the key decision maker.
  • Ability to establish credibility and confidence with stakeholders.
  • Exceptional collaboration and problem-solving skills, and the ability to effectively engage with all personnel within the organization.
  • Excellent written and verbal communication and presentation skills.
  • Ability to work independently with minimal guidance and/or supervision.

We will consider applicants seeking an 80-100% position.  The salary range is $90,000 - $105,000, commensurate with experience. Competitive benefits package. Please submit the following via email to hr_apply@terc.edu:

  • A resume or curriculum vita;
  • Statement of interest; and
  • Describe a challenge you encountered in your role as a change agent for diversity, equity and inclusion, how you responded and what you learned (two pages maximum).

Applications are due by 5:00 on Friday May 18th.  No phone calls and no recruiter or agency inquiries please.

#18-11 - Marketing/Communications Manager

Technical Education Research Centers, Inc. (TERC), an innovative 501c3 not-for-profit organization focused on STEM education research and development and located in historic, college-rich Cambridge, MA, is seeking a Marketing/Communications Manager. The person in this role will report to the President and will manage two part-time communications staff.

Founded in 1965, TERC is committed to improving math and science education for all learners. TERC works at the frontiers of theory and practice to: contribute to a deeper understanding of learning and teaching; enhance instruction through teacher professional development; develop ways of applying new technologies to education; create curricula and other products; and support curricular and pedagogical reform, both in school and informal settings. TERC programs involve learners of all ages—early childhood, K-12, undergraduate, graduate, and adult education.

TERC imagines a future in which learners from diverse communities engage in creative, rigorous, and reflective inquiry as an integral part of their lives—a future where teachers and students alike are members of vibrant communities where questioning, problem solving, and experimentation are commonplace.  This vision is grounded in the belief that science and math literacies are vital for strengthening and preserving a democratic society.

About the Position

You will be responsible for developing and implementing TERC’s internal and external marketing and communications strategies and plans, supporting the President’s communications needs and providing support to researchers in their grant writing, fund raising and professional activities.

 With a high degree of self-motivation, independence, creativity and collaboration with others, you will direct or perform the following:

  • Strategize with senior management and communications staff to set vision, direction, strategy, and goals for organization-wide digital and print collateral. Establish and implement the organization’s strategic and annual marketing and communications plan(s) to broaden awareness of TERC’s expertise and research, development and evaluation capabilities and expand partner and funder networks. 
  • Work with the Office of the President and senior management, plan and manage the strategic roll-out of new branding and positioning frameworks to refresh organization-wide digital and print content systems.
  • Supervise and provide support and guidance to Communications team. Collaborate with TERC researchers. Identify and manage consultants/vendors needed to supplement staff expertise.
  • Research, draft/propose, implement and evaluate organizational policies and metrics related to marketing and communications.
  • Collaborate with TERC researchers to help translate their expertise/work into messaging that will be persuasive with multiple audiences and that supports their grant writing, fundraising, and professional activities.
  • Manage the organization’s website and social media presence, working with research teams to develop and maintain content. Coordinate with research teams on consistent branding for program websites.
  • Oversee, manage, implement and maintain communication activities for gathering and synthesizing information in order to describe and promote and present the work of the organization via multiple media platforms.
  • Conceptualize, prepare content, and/or manage the production of all TERC digital and print media including the semi-annual magazine Hands On!.
  • With the President, serve as the organizational spokesperson and lead point-of-contact for inquiries from the public and the media and conducts media outreach.
  • Advise and assist the President on internal and external communications.
  • Ensure that TERC and its work are represented at relevant public forums, conference, events, and meetings.
  • Draft, prepare, propose, and manage annual marketing and communications budget.

Education, Experience, and Skill Requirements:

  • B.S. in business, communications, marketing, or public affairs and 5 years of relevant work experience, ideally in a not-for-profit and/or educational setting.
  • Possess outstanding writing skills, be an excellent communicator, problem solver and strategic thinker.
  • Experience is required in writing and producing marketing content, conceptual design, and social media content as well as familiarity with newswire tools and networks.
  • Intellectually curious, adept with technology, possess a “can do” attitude, be able to work independently, have strong staff and project management skills and be able to deliver results within a highly collaborative consensus-oriented organization.
  • The ability to choose from among a range of established and innovative Marketing/Communication practices, analyzing marketing and communication trends while balancing pragmatic and strategic cost considerations.
  • An understanding of the academic, educational and R&D world in which TERC operates is highly desirable.
  • Strong organizational skills with the ability to successfully manage multiple projects simultaneously.
  • Strong leadership and coordination skills, particularly the ability to engage others by using democratic principles while serving as the key decision maker.
  • Ability to work independently with minimal guidance and/or supervision.
  • Highly comfortable with common computer applications and office equipment and familiar with graphics software and web tools. 
  • Ability to travel periodically.

This is a 100% of full time position. The salary range is $78,000-$88,000, commensurate with experience.  Competitive benefits package.  Please submit the following via email to MarComm2018@terc.edu:

  • A resume or curriculum vita;
  • Statement of interest; and
  • A writing sample that demonstrates marketing and communications expertise (two pages maximum).

Applications are due by 5:00 on Friday July 6th.  No phone calls and no recruiter or agency inquiries please.

#18-12 - Research Associate

This is a full-time position 80-100% (32-40 hours a week) that will start in the summer of 2018 and end in May 2019.  The Learning about Open Response science test items and English Learners (LOREL) project and the Dynamic Mathematics for English Language Learners (DMELL) projects are based at TERC and involve researchers from a number of other institutions. The goal of the LOREL project is to investigate the reading, writing, and STE demands of the open response test items on the state Science and Technology, Engineering (STE) test in Massachusetts and the effects of these demands on the performance of Grade 5 English Language Learners (ELLs).  The goal of the DMEL project is to explore how ELLs use mathematics education software to engage in Common Core State Standards mathematical practices and to share with the research community design principles for using such software with ELLs.

Responsibilities include:

For LOREL

  • Using Excel, Filemaker, and SPSS to conduct quantitative analyses of student interview data as part of a team including other TERC staff and off-site psychometrics consultants
  • Working with the team to quantify the reading, writing, and STE demands of open response STE test items for ELLs
  • Organizing the process of gathering feedback from expert advisers on team codings of test items and developing a proposal for changing the coding method used by the team.

For DMELL

  • Using MAXQDA video data analysis software to analyze the results of coding  student math activity sessions.
  • Analyzing Excel data output from MAXQDA

For LOREL and DMELL

  • Participating in writing reports of findings, annual reports, and research papers and presenting findings to participants, funders, and fellow researchers.

The work of the project will take place within two highly collaborative teams. The successful candidate is expected to take a significant role in a wide range of tasks, to be highly self-motivated, and to work well both collaboratively and independently.  Our approach is to simultaneously work hard and enjoy our work.

Required Qualifications include:

  • Master’s degree in Education, Psychology, or a related discipline &/or 2 years of experience doing educational research
  • Experience with quantitative analysis of education-related data
  • Experience with at least two of the following:
    - the use of Excel with complex data sets,
    - the use of relational databases in Filemaker,
    - the use of SPSS for descriptive statistics, and
    - the use of MAXQDA or other video analysis software
  • Excellent written and oral English communication skills
  • Excellent problem-solving skills
  • Experience working in US public schools, preferably with ELL students
  • Experience working well in a collaborative project.

Preferred Qualifications include:

  • Experience with assessment data
  • Experience running regression analyses
  • Fluency in Spanish.

Salary commensurate with experience and training.  Competitive benefits package.  Please submit a cover letter and resume to lorel_ra_position@terc.edu.  No phone calls and no recruiter or agency inquiries please.  

#18-13 - IT/Facilities Support

This is a full-time position.  The Desktop Support Specialist is responsible for installing, configuring, troubleshooting, supporting and repairing computer hardware, software, and peripherals.

TERC is an all Mac environment. The successful candidate will be very familiar with Apple’s physical and digital products as well as industry standard computer management practices. This is a full time, onsite support position as part of a combined IT and Facilities department; the role may include some facilities services. The successful candidate will have regular direct interaction with staff via email, chat, phone, and in-person.  They will thrive in a team environment, but also be able to tackle small projects on their own. 

Responsibilities:

  • Monitor, prioritize , and respond to support requests in IT/Facilities ticketing system
  • Provide Tier 1 and Tier 2 level technical support to internal staff and collaborators
  • Install and configure desktop computer hardware, software and peripherals using standard procedures
  • Work with vendors to troubleshoot and resolve issues
  • Monitor and track computer assets; maintain inventory and order equipment as needed 
  • Contribute to the maintenance of written documentation, including operational/configuration notes and end user documentation
  • Translate complicated technical terms into easy-to-understand terms for end-users
  • Ensure computers are in compliance with company standards 
  • Perform special projects as assigned

Requirements:

  • Direct experience working with Apple's macOS
  • 1 year of professional experience in an enterprise environment supporting macOS and related applications
  • Excellent analytical, organizational and communication skills 
  • Ability to work independently on multiple assignments and to work collaboratively within a team 

Preferred skills:

  • Experience with JAMF
  • Experience with Microsoft Office 365/Outlook

Please submit a resume and cover letter by email to Tech2018@terc.edu.  No phone calls and no recruiter or agency inquiries please.

#18-14 - Staff Accountant:  Payroll & Purchasing

The successful candidate will be part of a 6-person Finance Department and will be responsible for various accounting and operation support functions, including the payroll process and purchasing activities. This position may be full-time (40 hours per week) or 80% (32 hours per week), including benefits. Starting salary is based on a full-time annual equivalent of 43k-53k and is commensurate with experience.

Responsibilities:

  • Process and submit biweekly payroll to outside payroll company electronically, ensuring accuracy of the data transmitted.
  • Set-up and update employee profiles in the accounting system (Deltek Costpoint).
  • Place orders for materials and services with authorized suppliers and /or with TERC’s credit card.
  • Receive and confirm materials on delivery; establish and maintain vendor relations; resolve problems with orders.
  • Perform monthly and quarterly reconciliations.
  • Record cash receipts and other journal entries.
  • Assist in year-end audit preparation.
  • Serve as backup for accounts payable.
  • Other duties assigned by the Controller.

Qualifications:

  • BS/BA in accounting or equivalent preferred. Some training in accounting a must. 1-3 years of prior experience in an accounting/bookkeeping capacity. Payroll experience strongly preferred. Paylocity payroll experience a plus. Purchasing or vendor relations experience preferred, but not required.
  • Use of accounting software to a proficient level.  Experience in nonprofit organization and with Deltek Costpoint software is preferred, but not required.   
  • Ability to use common office computer applications (e.g. email, Excel and Word) to an intermediate level.
  • Strong attention to detail and organizational skills.
  • Capability to prioritize, meet deadlines, and follow up effectively.
  • Excellent communication skills, written and oral.  Ability to work in a collaborative decision making environment.
  • Ability to protect the organization's value by keeping information confidential. 

Interested candidates should send resume and cover letter to:  accountant_position@terc.edu  No phone calls and no recruiters please.


TERC is an equal opportunity employer, and is actively seeking to diversify its staff.  We place a high priority on developing a staff that reflects the diverse communities we serve.  We encourage people from all backgrounds to apply.


HR Admin